Attending Guest Profiles: All
Attending Guest Profiles: All
By Track
Palmer Am-Am
Doug Cook
Title
SVP, CTO
doug.cook@jackinthebox.com
https://www.linkedin.com/in/dougcook/
Small Talk Topics
Doug is a huge fan of golf. He’s played in this event a few times. He’s also very passionate about technology, participating on speaker panels, spoke for us at NRF two years ago.
Company
Jack in the Box
Company Description
Fast food restaurant chain founded in 1951 in San Diego, known for its drive-thru innovation and diverse, all-day menu ranging from burgers to tacos and breakfast items.
Industry
Restaurant/QSR sector
HQ Location
San Diego, California
# of Branches
2,000
Revenue
$1.4B
Sales Rep
Brian Kok
Current Solutions & Services
Managed Meraki Stack and Broadband
Current Opportunities
12 Month Ordering Extension, potential Managed Voice/Webex calling.
Issues and/or Executive Support Requested
Admin Fee is causing friction with their franchisee community. They have escalated it to Marybeth. Customer may want conversation between our legal and theirs to discuss this issue. Lauren (CSX) has sent email to admin team requesting it be removed, no reponse to her request yet.
On-Site Updates
Submitted on March 15, 2026 at 6:43 pm by Russ Richardson
Doug is such a gracious guest. Very kind and complimentary of his account team and Marybeth. He is interested in learning more about MachineQ and our relationship with Solink. Also interested in Georgia Pacific
Submitted on March 17, 2026 at 1:48 pm by Steve Salata
Doug all-in on MachineQ + Solink combo. Wants us to buy Solink. Pilots are rolling!